FAQ

Frequently Asked Questions

What is a Coffee Sleeve?

A coffee sleeve (also known as a Cuzzie) is a reusable drink sleeve designed to keep your hands comfortable while carrying your favorite beverage. It helps protect your hand from condensation on iced drinks and from the heat of warm drinks while adding a stylish touch.

More than just a coffee accessory, a He Paid It All cuzzie is a reminder of generosity, kindness, and the opportunity to make an impact. Every sleeve is designed to spark conversations, share Jesus's great gift, and encourage people to share their faith through an everyday activity.

Why did you create He Paid It All?

He Paid It All was created to equip believers with a simple, everyday way to share the love of Jesus. Through a small act of generosity, our coffee sleeves create opportunities for conversations, allowing those who are seeking, lost, or feeling discouraged to be reminded that they are seen, loved, and never forgotten.

Our mission is to help believers boldly share their faith while encouraging others to receive Jesus and experience the hope, grace, and love found in Him.

What sizes do the coffee sleeves come in?

Our coffee sleeves are currently available in sizes designed to fit common coffee cups, including medium and large drink sizes.

What cups do the coffee sleeves fit?

Our coffee sleeves are designed to fit most standard coffee cups, including many 16 oz and 24 oz cups. Cup sizes and shapes can vary, so fit may differ slightly depending on the cup. We have two sizes our standard size and then our large size.

Are the coffee sleeves reusable?

Yes! Cuzzies are designed to be reused again and again.

How do I wash my Cuzzie?

For best results, hand wash your Cuzzie with warm water and mild soap. Allow it to fully air dry before using again.

How does my purchase help the mission?

Every purchase helps us share the free gift Jesus gave by placing a reminder in people’s hands: the Gospel is a gift that cannot be earned, but one that is freely received.

Through His sacrifice, Jesus offers freedom, reconciliation, new and eternal life, and cleansing through His blood. What He paid for is beyond measure, but at the center of it all is this: He gave His life so that you could know Him — the God who created you and loves you.

With each purchase, you are helping put that reminder into someone else’s hands and creating an opportunity to share the hope, love, and glory of Jesus with others.

A portion of the proceeds also goes to the persecuted church!

How long will my order take to arrive?

Orders are typically processed within 2–3 business days. After shipment, delivery times vary depending on your location and shipping provider.

Do you accept returns?

All sales are final. However, if your order arrives damaged, defective, or there is an issue with your order, please reach out to us and we will do our best to make it right.

What if my order arrives damaged or incorrect?

Please contact us within 7 days of receiving your order with your order number and photos of the issue, and we will help resolve it.

How can I contact He Paid It All?

We would love to hear from you! You can contact us at:

hepaiditalladmin@gmail.com